The Quality Assurance Department performs tasks related to the assurance of the quality system of the teaching and business process, as determined by the law, theQuality Assurance Manual, the Book of Regulations on the Internal Organization and Job Structure and other acts of the University.
Since its establishment in 2003, the University of Applied Sciences Velika Gorica, has recognized the importance of developing a quality assurance system. At the very beginning, this was reflected through the implementation of the ISO 9001:2001 standard, followed later by ISO 9001:2008 and ISO 9001:2015.
Quality assurance at the University of Applied Sciences Velika Gorica comprises a set of systematic, planned, and coordinated activities grounded in the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG standards).
These activities aim at the continuous monitoring and determination of the achieved level of quality, the quality of the attained work results and the impact of the quality assurance system on the enhancement of the quality of higher education and all activities at the University of Applied Sciences.
By promoting quality, the University attains high standards in teaching, professional and research work. The quality assurance system is applied to all activities and stakeholders of the University, with particular emphasis on the continuous improvement of the quality of the teaching process, student welfare and the development of study programs, with the enduring purpose of promoting a high standard of professional and academic development of the University in all fields of its operation.
All stakeholders are encouraged to participate in creative work and open approach to idea generation, which through collaborative efforts enhances the overall quality at the University.
Communication among all stakeholders within and outside the University is an important aspect of developing a quality culture. Aware of external threats, the University continuously improves mechanisms that ensure a high level of quality, distinguishing it from other universities and creating new value in the labor market.
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