ISO
Year 2025
In 2025, the company SGS conducted a recertification audit at the University of Applied Sciences Velika Gorica according to the ISO 9001:2015 standard on June 13, 2025.
All departments of the University actively participated in the preparation and execution of the internal and recertification audits. The internal audit report contains numerous specific indicators, and the audit itself was carried out in accordance with the plan. The system assessment showed full compliance with the requirements of the standard to which the audit was conducted. The entire team of audited associates and auditors was commended for their perseverance, dedication and commitment in all activities aimed at improving the quality management system.
It was established that the documentation meets the requirements of the new standard, that the existing system is effective and that the quality management policy is appropriate for the organization’s activities. The University was issued a certificate for the effective implementation of the quality management system according to the ISO 9001:2015 standard for the period from July 2025 to July 2028.
Year 2024
n 2024, the company SGS conducted a surveillance audit at the University of Applied Sciences Velika Gorica according to the ISO 9001:2015 standard.
Following the internal audit carried out according to the Annual Plan and Program, all departments actively participated this year as well in the preparation of the control audit, during which it was established that the documentation complies with the requirements of the new standard, the existing system is effective, and the quality management policy is appropriate for the organization’s activities. The internal audit report contains numerous specific indicators, and the audit itself was conducted in accordance with the plan.
All departments of the University actively participated in the preparation and execution of the second surveillance audit. The system assessment demonstrated full compliance with the requirements of the standard according to which the audit was conducted. The entire team of audited associates and auditors was commended for their perseverance, dedication, and commitment in all activities aimed at improving the quality management system.
Year 2023
In 2023, the company SGS conducted a surveillance audit at the University of Applied Sciences Velika Gorica according to the ISO 9001:2015 standard.
Following the internal audit conducted according to the Annual Plan and Program, all departments actively participated this year as well in the preparation for the control audit, during which it was established that the documentation complies with the requirements of the new standard, that the existing system is effective, and that it is continuously improving. No non-conformities were found during the control audit.
Year 2022
In 2022, the company SGS conducted a recertification audit at the University of Applied Sciences Velika Gorica according to the ISO 9001:2015 standard. It was established that the documentation complies with the requirements of the standard, the existing system is effective, and it is continuously improving. The University was issued a certificate for the effective implementation of the quality management system according to the ISO 9001:2015 standard for the period from July 2022 to July 2025.
Year 2021
In 2021, the company SGS conducted a control audit at the University of Applied Sciences Velika Gorica according to the ISO 9001:2015 standard.
This year as well, all departments actively participated in the preparation for the control audit, which resulted in the following evaluation that we quote in full:
“An excellently established system for monitoring and measuring the main process (teaching process) within the quality management system. Likewise, the quality management system has been systematically applied in all parts of the organization, strongly supported by the IT infrastructure, especially in the areas of activity and communication with students, human resource management, and employee dedication and it is appropriate and highly commendable.
Year 2019
In 2019, the company SGS conducted a recertification audit at the University of Applied Sciences Velika Gorica according to the ISO 9001:2015 standard in June 2019.
It was established that the documentation complies with the requirements of the standard, that the existing system is effective and that it is continuously improving. The University was issued a certificate for the effective implementation of the quality management system according to the ISO 9001:2015 standard.
Year 2018
In 2018, a successful transition to the ISO 9001:2015 standard and a surveillance audit were conducted at the University of Applied Sciences Velika Gorica.
The company SGS carried out the second surveillance audit at the University, transitioning to the new ISO 9001:2015 standard.
It was established that the transition to the ISO 9001:2015 standard was successfully completed, that the documentation complies with the requirements of the new standard, the existing system is effective, and it is continuously improving. No non-conformities were found and minor suggestions for system improvement and enhancement were given.
Year 2017
In 2017, the University of Applied Sciences Velika Gorica successfully completed an audit according to the ISO 9001:2018 standard. The objectives of the audit were to:
- confirm whether the management system complies with the requirements of the Standard
- confirm whether the organization effectively applies the quality management system
- confirm whether the management system is capable of achieving the organization’s objectives and policy.
Year 2016
In 2016, the University of Applied Sciences again prepared documents defining activities for the implementation of the quality system based on the ISO 9001:2008 standard:
According to the Annual Plan and Program, an internal audit is conducted at the University of Applied Sciences Velika Gorica, and a recertification audit is also scheduled for this year.
Year 2015
In 2015, the company SGS conducted a control audit at the University of Applied Sciences Velika Gorica according to the ISO 9001:2008 standard on June 19, 2015, with the following objective:
to confirm whether the management system complies with the requirements of the Standard.
- to confirm whether the organization effectively applies the quality management system
- to confirm whether the management system is capable of achieving the organization’s objectives and policy.
It was established that the documentation complies with the requirements of the standard, that the existing system is effective, and that it is continuously improving. No non-conformities were found and minor suggestions for system improvement and enhancement were given. The University also received praise for the communication of the Vice Dean for Teaching Affairs and the Department Heads with students through the use of the IT infrastructure!
Year 2014
At the 5th special session of the Expert Council on quality, on 20 February 2014, the University of Applied Sciences adopted the documents that define the activities regarding the implementation of the quality system based on the ISO standard 9001:2008.
This year, at the University of Applied Sciences Velika Gorica an audit has been planned for the prolongation of the certificate, i.e. regarding recertification. Recertification audit of the University according to standard ISO 9001:2008 is planned for 6 June 2013 beginning at 9 a.m. according to the Auditing Plan of the SGS certification agency.
Year 2013
In 2013, at the 3rd special session of the Professional Council on quality, on 30 January 2013, the University of Applied Sciences adopted a document that defines the activities regarding for the implementation of the quality system based on the ISO standard 9001:2008. With the Plan of activities regarding quality assurance ISO 2013 the University of Applied Sciences Velika Gorica established in 2003 a quality assurance system according to standard ISO 9001:2008 which is defined in the latest revised Quality System Manual dated February 16, 2010. . NEW! The company SGS conducted a control audit at the University of Applied Sciences Velika Gorica according to the ISO 9001:2008 standard on June 11, 2012, with the following objectives:
- to confirm whether the management system complies with the requirements of the Standard
- to confirm whether the organization effectively applies the quality management system
- to confirm whether the management system is capable of achieving the organization’s objectives and policy.
It was established that the documentation complies with the requirements of the standard, the existing system is effective and it is continuously improving. No non-conformities were found, and minor suggestions for system improvement and enhancement were given. The report was presented at the 9th session of the Professional Council held on July 5, 2012 and at the session of the Management Board held on July 5, 2012.