Centar za karijernu i psihološku podršku

Junior Technical Support Engineer (m/f) – Q agency

20.01.2022

Naziv tvrtke Q agency
Adresa Reljkovićeva ul. 4, Zagreb
Kontakt osoba Martina Križan
E-mail adresa kontakta martina.krizan@q.agency
Naziv oglasa Junior Technical Support Engineer (m/f) – Q agency
Kategorija oglasa Zaposlenje, Studentski posao
Kategorija oglasa Održavanje računalnih sustava
Naziv radnog mjesta Junior Technical Support Engineer (m/f)
Broj radnih mjesta 1
Lokacija posla Zagreb
Okvirni opis radnih zadataka We are looking for a Junior Technical Support Engineer (Student) to provide support in any requests coming from internal colleagues regarding software and hardware equipment. Ultimately, you will be a person of trust. We will rely on you to provide timely and accurate solutions to technical problems. What is it all about?

·     Manage basic web site hosting maintenance activities

·     Manage the company’s equipment and inventory (laptops, monitors, cables, power supplies, printer, TV, chromecast)

·     Manage purchased software licences and manage related accounts (i.e. mail, chat)

·     Onboarding and offboarding employees (i.e. creating, updating, deleting accounts, returning equipment)

·     Help coworkers with hardware and technical equipment

·     Help coworkers with software requests

·     Document technical knowledge in internal knowledge base tool

What we expect from you?

·     You have at least 6 months of experience – it can be either through personal projects, student courses, student jobs etc.

·     A long term commitment with a wish for permanent employment in the future

·     Experience working in a team environment

·     Ability to handle more requests at once

·     Flexibility to adapt to new tools and procedures

·     Excellent knowledge of English language both written and spoken

·     Great relationship-building skills to effectively support and connect with a diverse and valuable team and clients

·     Excellent communication skills in written and verbal form

And it would be awesome if you had…

·     Experience with CMS platforms in general

·     Experience with GSuit

·     Experience working with Google Services (Google sheets, Google Docs)

What you don’t know, you can learn! Sounds exciting? Click on the LINK and apply now!

Pogodnosti i uvjeti rada • Possibility of permanent employment
• Flexible working hours & remote work
• Working with new technologies in a high-performance environment
• Internal workshops & personal development
• Yoga classes
• Dog-friendly environment
Dodatne informacije Sounds exciting? Find the application link above or on our Careers page. Apply now!
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